Testimonials from Carpet One customers like you.
We had a great experience at the store from the moment we walked in with Brody who was very helpful. Terry came to measure for the carpet and he was awesome and very knowledgeable. The carpet installers were great and they did a fantastic job installing carpets in the whole house. We would recommend Century Carpet to anyone that is looking for carpet from beginning to end. Thanks very much Century Carpet. — Mike and Brenda Laing
My house was going to be for sale and in need of new wall-to-wall carpet. The salesman went to the house, took all the measurements and advised on the type of carpet suitable. the job was done in a professional and timely manner. — Fulvia
If you are looking for a one stop shopping trip and an exceptional experience this is the place to go! Make sure you ask for Katey Nania to help you! She is bright,cheerful and a pleasure to deal with. After asking me a couple of questions, She was able to zone immediately into my taste. She was able to spring into action! It was like I was able to relax, sit back and she did all the work! She brought in samples , she was able to anticipate my every question and left, me feeling totally confident in the choices I had made. She made shopping a fun experience. I went in to purchase one carpet and left purchasing three! I love them all equally. She has even gone out of her way do have some extra custom work done on one of them .This was not the normal custom work. This was going well over the call to duty!I also appreciated the way Katie took the time to show me other products that are out there in the market. She knew I was not purchasing them at this time but continued to give me outstanding service . If I should need any of these products in the future I will absolutely go see Katie! Thank you Katie you are a delight to work with! — Pam Deines
Great experience working with Maret, she was really helpful and we are very happy with the Natures Walk "Aberdeen" flooring we decided on. — Peter
Above & Beyond!
We feel that Jason went above and beyond the call of duty while he was in our home. He was so accommodating. We have an elevator in our home and Jason was so careful not to damage the inside of it. He even put scraps down on the floor to ensure there would be no dents or scratches. We cannot thank you enough. — Bob & Diane
I just wanted to take a moment to comment on our installer for both the vinyl and carpet in our basement renovation. I told Jason that I wanted to pass on to his superiors how pleased we were and asked to whom should we direct those comments. I said that if we were not pleased with the results we would comment, and therefore, a positive comment is just as important. Jason was incredible to work with. He was conscientious, he communicated well when he had questions or would be later than originally planned. His workmanship is impeccable and we are very pleased with the final results! Thank you for a very positive experience to end off this renovation. I wish all of our experience with the trades was as positive! With sincere regards, — Michele
We were already impressed with our experience at Carpet One, and then Mark the installer absolutely blew us away! His work was efficient and beautifully done. — Terry & Nancy
Highly Recommended to Others!
He worked so quickly everything was cleaned up and spotless afterwards. What a treat it was to come home and find everything looking so good! I am recommending Century Carpet One to everyone. Thank you Dennis. — Daniel & Karen
Our Carpet Looks Great
The carpet is in and looks great. The installer, Skip, was just great. Many thanks for your help. — Carolyn
My mother is very happy with the carpet - what a difference they have made to her bedrooms! Installation went very smoothly and the 2 gents were very professional and efficient. Thanks very much for following up and your help through this process. — Doreen
Thank you again to everyone at Century Carpet One! — Angela & Mark
Thank you for your hard work!
Please pass on our special thanks to Dave, Daryl, Kyle and Eric for all the extra care and attention they gave to make sure everything looked perfect and we were happy. They worked very hard, put in long hours and never complained. We really appreciate their commitment and dedication to make our project the best that it could be. — Century Carpet One Client
Just wanted to say a big THANK YOU to you and your hardwood installation crew for the great job you did for us on our stair and floor renovation. We are so impressed with the service and attention we received from all the personnel we dealt with at Century Carpet One. Everyone cared so much about making us happy and giving us the best result. We are really enjoying our new floors and everything looks fabulous! — Century Carpet One Client
Everything turned out perfect!
Thank you to your team for coming to the house several times to measure and make sure all the correct prep was done before the installation. Thank you for arranging for the carpets to be cleaned, dried, bound and underlay applied - they turned out just perfect and the kids really love them!— Century Carpet One Client
Wonderful experience from the beginning to the end!
When we entered this location we were not exactly sure what we were looking for. The designer that we met with was very knowledgeable and friendly. We have grandchildren that are over quite often and we were worried that we wouldn''t find a carpet that was soft for them to play on but also easy to clean. The designer educated me on what the best product for us was and we even got to take the sample home so that we could see how the colour looked! The day it was installed, the guys were friendly and very quick. I continue to love the carpet that we have. If we are ever to do a renovation, I would absolutely return to Century.— Susan Hales
Thank You Century Carpet One!
We would like to sincerely thank your team for providing great customer service and quality. Our experience was very pleasant through the entire process; the first appointment, customer interactions, pre-installation walk through and the final product are excellent. Charlene and Dale thank you for a genuine customer attention and thoughtful advice. With Warm Regards,Cindy & Anton.— Cindy and Anton